Pedro Miranda

Research Shows More People Are Seeking ‘Revenge’ Against Companies Due To Poor Customer Service

The consumer experience is fundamental to the success of companies, and understanding their behavior is essential to ens(...)

Pedro Miranda

Mar 14, 23 | 4 min read

Google Numbers Reveal Whether Short Or Long Videos Work Better For Brands

The internet is dynamic and interactive. Therefore, all the products and services we use must follow this trend. The way(...)

Pedro Miranda

Oct 6, 22 | 3 min read

Amazon Files Lawsuits Against Fake Reviewers. How Can They Impact Customer Experience?

I bet that like me, you’ve already taken a few minutes of your time to read reviews about a particular product you(...)

Pedro Miranda

Jul 28, 22 | 4 min read